How do I request a refund?

It’s important to us that you’re satisfied with your purchase of any of our products.

If you decide that the product in question isn’t the right investment for you, you’re entitled to a full refund within 30 days of your purchase.

Four simple notes about our refund policy:

1. No refunds will be given after 30 days from your purchase.
2. All refunds are discretionary. For example: if you watch all of the training materials and then ask for a refund, we reserve the right to deny your request. Why? Our lenient refund policy is designed to give people a chance to see if the training is a good fit for them. Stealing the material is not covered in this policy.
3. If you elect for monthly installment payments and did not submit a refund request within 30 days of your purchase, you’re obligated to complete your remaining monthly installment payments.
4. We can't provide refunds for DFY (Done for you) or any 1-to-1 coaching.

If you would like a refund, please either use the Help Widget on the bottom right of the screen or send an email to support@urbanmasterclass.com requesting to refund and we will take care of your request.